Questions? We've Got Answers!
What is Popcart?
Popcart is a Chrome extension that saves you money by automatically comparing prices while you shop.
How does Popcart work?
Popcart works on the websites you already shop—Amazon, Best Buy, Chewy, GNC, Home Depot, Macy's, Sephora, Target, Ulta, Walmart. To use Popcart, simply open Google Chrome and shop as you normally would. When Popcart finds a better price, we'll let you know with an alert in your browsing window.
What products does Popcart support?
Everything! Use Popcart when you’re buying a new wardrobe, ordering household essentials, or making some home improvement updates and always know you're getting the best price.
What stores does Popcart support?
Popcart will be active when you’re browsing on our supported retailers (Amazon, Best Buy, Chewy, GNC, Home Depot, Macy's, Sephora, Target, Ulta, Walmart).
What are the benefits of using Popcart?
We believe everyone has the right to be an informed online shopper. Deals and coupons are only one piece of the equation. These don’t solve for continuous price fluctuations across stores, price discrepancies due to packaging size variations, and the headache of sorting through member-only rewards and loyalty programs.
Popcart is here to help make shopping online simpler. The way it should be. We make sure you're always getting the best price when shopping online, helping you save a significant amount of time and money.
How do I install Popcart?
We're so glad you are joining the Popcart community! Popcart is currently available on Google Chrome for desktop only. Here’s how to get started:
Follow this link to install Popcart for Google Chrome.
Click on "Add to Chrome" to add Popcart to your browser
Popcart is successfully installed!
Do I need to create an account to start using Popcart?
Yes. You will need to provide a valid email address, or you can log in using your Facebook account.
I have the Popcart extension installed on my Chrome browser. What do the different colors of the extension in my browser mean?
Popcart has three different statuses:
Grey: Popcart does not currently support the store or website you are browsing.
Pink: Popcart supports this store, but can’t find any savings. That’s ok, you’re helping us improve our price comparison algorithm for the rest of the community.
Pink with number icon: Hooray! You’ve identified and item with savings. Make sure to click the extension to shop and save.
What happens when I click “Shop Now” in the Popcart extension?
Magic. But seriously, that means you’re most likely on your way to savings. When you select a product in Popcart and click “Shop now” we’ll take you directly to product listing where you can complete your purchase as you normally would.
What information does Popcart collect?
We only collect information that helps you shop smarter. If you choose to register as a member we collect your email or optionally you can choose to link your Facebook account to simplify the login process. Like most online services, Popcart collects technical data about your device and how you use Popcart to make sure our product is working correctly, saving you as much money as possible, and to detect and prevent fraud.
If you download and use our browser extension, we may collect information including but not limited to product pages viewed, price, title, sku, upc, approximate location data, order completion, coupons or promotions applied (included if they were effective).
Does Popcart work on a mobile phone? Or a tablet?
Popcart is only available as a browser extension for desktop.
How do I submit feedback to Popcart?
Help us personalize Popcart for you and all of the essentials you shop for online. If you have any questions or suggestions email us at email@example.com.
How do I uninstall Popcart?
You can uninstall Popcart from your Chrome browser by right-clicking on the Popcart extension icon in your browser and selecting “Remove from Chrome.” Please take a moment to fill out our survey and let us know why you are no longer interested in using Popcart. Understanding why people like you join Popcart and what your shopping needs are helps us grow and improve the product. We want to be creating the best experience possible for you.
How do I delete my account?
To delete your Popcart account, please send us an email at firstname.lastname@example.org. Requests will be completed within 48 hours.
Refer a Friend
I didn’t get my referral credit. Where is it?
To qualify for a referral reward, a referred user must:
Be a new user who has (a) never previously created a Popcart account and (b) never used a computer that has previously been linked to a Popcart account.
Use a unique referral link to sign up.
Keep the Popcart Chrome extension installed and active for thirty days.
Make one qualifying purchase.
Be a resident of the U.S.
If these requirements are met, your rewards should be visible on your referral hub within 24 hours of meeting the requirements.
What is a qualifying purchase?
Qualifying purchases are online purchases that (a) are made at one of our five supported retailers: Amazon, Walmart, Target, Sephora or Ulta and (b) are made with the Popcart extension installed and active.
I just made a qualifying purchase. Why isn’t it showing on my rewards page?
After making a qualified purchase, it may take up to 24 hours for your purchase to be reflected on your rewards page.
Do purchases made on my mobile phone count as a qualifying purchase?
No. Qualifying purchases must be made on desktop with the Popcart Chrome extension installed and active.
What does it mean that I have to keep the extension active for 30 days? What does active mean?
An account is not considered “active” if a user uninstalls, disables, deactivates the Popcart chrome extension. Active accounts must also open a Chrome browser window at least once on four distinct days during the promotional period.
Is there a limit to the number of users I can refer?
You will only receive credits for the first 20 users who successfully place a qualifying order using your referral link. If you’re an influencer or have a blog or network and think you’ll be able to refer more than 20 users, please apply for the Popcart Refer a Friend Elite program here.
Are there restrictions on where I can share my referral link?
You are not permitted to share your referral link on channels such as unsolicited bulk emails or any paid placements. This activity or misrepresenting your relationship with Popcart in any way may make you ineligible for any rewards or credits through our Refer a Friend program.